Lighting the Way to You — Our Shipping Policy
At Vigour Sun, delivering your lighting products swiftly, securely, and sustainably is one of our core commitments. We treat each order with precision—from packaging that protects and reduces waste, to shipping methods that balance speed and ecological awareness.

Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is confirmed and prepared, we’ll send you a shipping confirmation email with your tracking number.

Estimated Delivery Times
Shipping times vary by destination but typically fall within the following ranges:

• United States & Canada: 6–12 business days

• Europe: 7–14 business days

• Asia-Pacific: 10–16 business days

• Other International Locations: 12–20 business days

Delivery estimates do not include customs clearance delays or unforeseen disruptions (e.g. weather, transport strikes).

Shipping Costs
Shipping fees are calculated at checkout and depend on your location and the weight/volume of the items. Free shipping may be offered on select products or promotions—be sure to sign up for our newsletter for exclusive deals.

International Orders & Customs
For international customers, please note that import duties, taxes, and charges may apply depending on your country’s regulations. These are not included in our product or shipping prices and are the responsibility of the customer.

Order Tracking
Every package comes with a tracking number once dispatched. You can track your delivery in real time via the link sent to your email. If you do not receive tracking information within 4 business days of placing your order, please reach out to us.

Lost or Delayed Packages
If your order appears delayed or lost in transit, please contact us at [email protected]. We’ll work with the courier to investigate the situation and resolve it as quickly as possible.

Address Errors & Delivery Issues
Ensure all shipping details are correct when placing your order. We are not responsible for lost shipments due to incorrect addresses. If you notice a mistake shortly after checkout, please email us within 12 hours so we can correct it before processing.

Packaging & Sustainability
We use recyclable and low-impact packaging wherever possible. Our shipping partners are selected based on both their reliability and their commitment to carbon-neutral or eco-conscious logistics.

Have any questions about your order’s journey? Contact us at [email protected] — we’re happy to help.